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Building Experiences

Terms and Conditions

 

QUOTATION

  • Prices include delivery and installation in the Cape Town region within a radius of 30km from Milnerton. Extra traveling & delivery fees will apply for installations further away.
  • Quotations are based on installations done on a flat, soft soiled area. Additional costs apply for special machinery / tools and labour when installing into hard or rocky surfaces.
  • Additional costs apply for installations done on paving and artificial grass.
  • Quotes are valid for 14 days only
 

 

INSTALLATION

  • Scheduled delivery of materials to your premises will take place prior to the installation date.
  • The specified installation area must be cleared of plants, trees and unwanted structures before the installation date.
  • The client is responsible to indicate underground pipes, cables, irrigation and plants which could be damaged. Damages will be for the client’s account if we are not notified before we start with the installation.
  • The exact positioning of the structure must be confirmed before we start with the construction. Additional costs will apply to move or reposition the structure if we have already started or completed the installation.
  • Jungle gyms with fully enclosed sides are not completely waterproof.
  • We need access to water and an electrical point.
  • Installations take place weather permitting and will be rescheduled accordingly.
  • After installation, we do not remove plants, trees, sand, rocks, rubble or unwanted structures from your premises.
  • Please allow a minimum period of 24 hours after the structure has been installed before use. This will give the cement time to set and the sealer time to dry.
 

 

PAYMENT

  • A 75% deposit is required upfront.
  • An installation date will be confirmed once we receive proof of payment for the deposit amount.
  • The outstanding balance is payable when the installation is complete.
  • We accept EFT and cash payment methods.
 

 

WARRANTY

  • All new structures supplied and installed by PlayScape will be to the best of our knowledge, free from manufacturing defects.
  • Should a component or accessory fail under normal use, due to undetected manufacturing defects, and within a period of 12 months from the installation date, then PlayScape will at our own discretion and after investigation, either repair or replace such component or accessory.
  • This warranty does not cover any failure of components or accessories due to misuse, vandalism, pets, modification or extreme weather conditions.
  • Our workmanship is guaranteed for 12 months from the date of installation.